FAQ

Below you will find a list of frequently asked questions from our clients. If your question is not in this list please contact us directly and we will be happy to help.

Where do I go?

We have three buildings on site. The Main Cabin is where you will find the Main Reception, Wellwood Kitchen & Juice Bar and the Pilates Room. The Cabin Hall is where we hold our Yoga classes, workshops and events. The Suites is where all our beautiful therapists work.

When are you open?

The Main Reception and the Kitchen & Juice Bar is open from 7am - 11am Monday - Friday and 4pm - 8pm Monday - Thursday. The Suites are open by appointment only.

Where can I park?

Parking during the hours of 8am - 5pm is strictly limited to the grassed car parks at the back of Wellwood or on the Street. Outside of these hours you can park anywhere.

How can I book a class?

To book a class, simply head to the book a class page on our website, find a class you like, click the 'BOOK NOW' button, sign up or sign into your account and proceed to payment. Alternatively we have our own app which makes booking on the go super easy.

Can I come casually or do I have to be a member?

We offer clients casual passes, class packs and membership options. We have something to suit everyones needs.

Can I put products on my account?

All Wellwood Health clients are welcome to run an account with us providing they have their payments details stored on their Wellwood Health MINDBODY profile.

How long until the packs expire?

We have a variety of class packs that last anywhere between 30 days and 3 months. Be sure to check details when purchasing.

I’m a beginner, do your classes suit beginners?

Yes absoloutly! Our classes are suitable to all ages and fitness levels. Each trainer offers beginner, intermediate and advanced exercises options in each class.

Whats the difference between your classes?

We have such a variety of classes here at Wellwood, be sure to check out our class descriptions under the classes tab.

Do new clients get a discount?

Why yes they do! All new clients receive 50% off their first class. Simply look for the 'New Client' promotions at checkout.